Services
We understand every business is unique, hence we offer various package to customize and cater for your business needs.
- 4 hours response time for Server, Next Business Day for Workstation
- Unlimited Technical/ Consultant Hotline Support
- Unlimited On-site Service
- Remote Login Support
- Preventive Maintenance (Twice yearly)
- Pro-rated refund should the contract is terminated
Kick start with an affordable package with only 15 hours per year. The more (hours) you commit, the lesser (rate) you pay. Balance un-used hours are allowed to bring forward to 2nd contractual year upon renewal by paying the hours used at the premium rate of the existing package.
Just a click on our quick support button whenever you encounter problems with your software and our remote support will
come in handy. Our engineer will take control of your computer via internet to resolve your problem quickly and minimize disruptive downtime.
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